November is Pet Diabetes Awareness Month!

Practice Manager Robyn with Dogs Gussie Girl and ZoeyRobyn started her career in veterinary medicine in 1986 with the opening of Norwich Small Animal Clinic. She managed that hospital until 2000 when Norwich Small Animal Clinic and Mason & O'Keefe Veterinary Associates merged to form Pet Street Station Animal Hospital. She has managed Pet Street Station since its opening in 2000.

Robyn received her Bachelor of Science in Animal Nutrition from Washington State University and a Master of Science in Animal Nutrition/Biochemistry from the University of Alaska, Fairbanks.

Our team of veterinary professionals is dedicated to delivering the best customer service and compassionate care to you and your pets.

Veterinary Technician Lisa Mullin with cat LuckyLisa started her career while in high school as a kennel assistant at Norwich Small Animal Clinic. In 2000 when we opened the doors of Pet Street Station, Lisa became Head Veterinary Technician.

Lisa attended Wilson College and received her Bachelor of Science in Veterinary Technology Science. Lisa has years of experience, knowledge and skill. She is passionate about being an advocate for her patient. The favorite part of her job is helping clients and their pets, whether it is just listening or advising or giving a much needed hug or pat.

Veterinary Technician Amber Neal with dogs Skylar and Reese Amber joined the Pet Street Team in 2014, with two years of experience working as a Veterinary Technician. She earned an associates degree from SUNY Delhi in 2011 and later, an associates degree in Business Administration from SUNY Canton in 2007.

Performing dental cleanings and attending to new puppy appointments are Amber’s favorite part of her job. Out of the office you can find Amber hanging out with her daughter, Izzy, hiking, camping, sledding and tubing. Her pets include dogs, Reese, Lucy and Skylar and her cat, Bubbles.

Vet Tech Kelsie with DogKelsie interned at Pet Street Station while attending SUNY Delhi’s Veterinary Technician Program. She obtained an associates degree in Veterinary Technology in 2016 and then officially joined our staff.

For Kelsie the best part of her job is helping pets feel better! She also likes to help clients understand what it takes to keep their pets healthy. When she has free time, Kelsie enjoys spending time with her pups, Carter and Grayson. She also enjoys golfing, watching sports, and motocross.

Veterinary Technician Randi Conway and an owlRandi interned at Pet Street Station while attending SUNY Canton. She graduated in May 2018 with an associates degree in Veterinary Technology. She will obtain her bachelor’s degree in fall 2018.

Randi’s favorite part of the job is getting to see all the different kinds of animals and learning new things from her coworkers.

In her free time, she likes hiking with her family and going kayaking. She also enjoys spending time with her fur baby, Zuri, a very sweet kitty.

Veterinary Receptionist Jennifer Clark with Dog OliverJennifer started at Pet Street in 2003 while still in high school. She first began as a Kennel Assistant and moved through the ranks to a Veterinary Assistant, and then Receptionist - now she manages our reception staff. Jennifer is a graduate of SUNY Morrisville. She feels that the best part of her job is the constant interaction she experiences with animals and their owners. As a Veterinary Receptionist, Jennifer gets to greet both people and pets all day.

Jennifer's heart always goes out to every pet parent dealing with any type of illness, injury or end of life worries. She loves being able to help both people and pets and feels honored everyday that clients choose Pet Street Station to care for their family members! Of course, Jennifer says that this job would not be great without the amazing people she gets to work with. Having awesome co-workers make the not so awesome times better.

Veterinary Receptionist Barbara Kirchbaum with DogBarb began working at Pet Street Station in March of 2015. She had previously worked as a Veterinary Receptionist at two other hospitals, and came to us with a lot of experience. Barb has a degree in Business Administration from SUNY Morrisville.

Barb’s favorite part of the job is working with pets and their owners. She has a soft spot for seniors - whether it is a senior owner or a senior pet. You will most likely meet Barb on the early shift, welcoming clients with a cup of coffee and a smile.

Veterinary Receptionist Richard Cook with Goose OsloRichard started at Pet Street Station in August of 2009 as the Reception Manager - a position he held until August of 2015, when he decided to become part-time. Richard previously worked at Fairmont Animal Hospital in the Syracuse area. He holds a bachelor’s degree in Fine Arts from Cazenovia College.

Richard has the best laugh and keeps us all entertained. In addition to his contagious laugh, he keeps us organized and loves when he can find a file everyone has been looking for. Richard is compassionate and caring and loves pets - he even adopted his dog, Lucy from our local SPCA.

Veterinary Receptionist Rachel Sheldon with Cat StellaRachel started at Pet Street Station in August of 2015. She previously worked as a Veterinary Assistant and Receptionist at Healthy Pets of Rome Hilliard in Ohio.
Rachel attended SUNY Morrisville and Ohio State University majoring in Philosophy.

The best part of the job according to Rachel is all the pets she gets to see on a daily basis. She appreciates working with a team of receptionists all willing to go the extra mile, and she feels good knowing that we collectively have helped someone feel better.

Chasity HarringtonChasity started at Pet Street Station in May of 2016, having had previous veterinary reception experience. Chasity has a Liberal Arts Degree from Broome Community College. Chasity’s favorite part of the job is building relationships with clients and their pets. She also loves getting to snuggle puppies and kittens!

In her spare time she enjoys being a mom and spending time with her family, friends and pets. Her pet family consists of her dog Chloe, and cats Sarge and Sofia.


Kennel Manager Holly Mullin with Dog Maggie Holly joined Pet Street Station in June 2017, previously having volunteered for Little Mews Rescue. She grew up in Norwich and is a graduate of Norwich High School. Holly enjoys caring for all of the animals at Pet Street whether it be a bird, cat, dog, rabbit, guinea pig, ferret or hamster! She also likes caring for sick animals and seeing them get better. Of course, she loves puppy and kitten snuggles too!

At home Holly enjoys cooking, Netflix binges, and time with her kids. Holly is a cat lover with 13 feline friends, Asia, Aspen, Opal, Lapis, Max, Milly, Mokey, Noni, Nemo, Peanut, Temmie, Tiggy and Whiskers. She also has one very tolerant dog, Finley.

Kennel Staff McKenzie with DogMcKenzie joined Pet Street Station in June 2017 having worked previously in the veterinary field. She attended SUNY Morrisville studying Liberal Arts. McKenzie likes the variety of animals she gets to work with at Pet Street Station. She especially likes seeing the exotic pets and wildlife that we treat. McKenzie holds a special spot in her heart for dogs.

When not at work she likes spending time with her fiancé, her three nephews, and her dogs, Bentley, Georgia, Huck, Moose and Morty and her two cats, Cali and Jessie.

kennel asst nikole mabie Niki joined Pet Street in November 2017, previously having been employed by the NYS Veterans Home as a Certified Nursing Assistant. Nikki attended Broome Community College for Health Sciences.

According to Niki, the best part of her job is learning new things every day. She is an animal lover and very compassionate. Niki enjoys the outdoors, and likes to hike, kayak, camp, and maybe end the day with a glass of wine!